Table of Contents
- Information We Collect and How We Use It
- Third Parties
- Data Retention and Account Termination
- California Residents: Your California Privacy Rights
- Fair Information Practices
- CAN SPAM Act
- Questions or Concerns
What personal information do we collect from the people that visit our website or use our app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our Service, make a reservation, submit a review, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- to setup your account;
- to process financial transactions;
- to improve our website in order to better serve you;
- to allow us to better service you in responding to your customer service requests;
- to administer a contest, promotion, survey or other site feature;
- to communicate with you relative to your order, reservation, or review;
- to personalize users’ experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- to send periodic emails regarding your order or other products and services.
The information you submit through our Service which is intended for public consumption, such as reviews, photos, comments, tips, and likes/dislikes, may be displayed on our website, shared with other businesses, and distributed over a wide network.
Do we use 'cookies'?
- help remember and process the itmes in the shopping cart;
- understand and save user's preferences for future visits;
- keep track of advertisements.
- compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
Please note that if you disable cookies, some features of our Service will be disabled. Consequently, this may affect the site’s efficiency and your overall experience since some of our services will not function properly.
How does our site handle “do not track” signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking.
Third Party Disclosure
Do we disclose the information we collect to Third Parties?
We DO NOT sell or trade to outside parties your name, address, city, town, any form or online contact identifier, email, name of chat account etc., phone number, cookie number, IP address, device serial #, unique device identifier, or personally identifiable information. However, we use third parties to provide support for some of the services we provide, such as reservations or online purchases or transactions. In those instances, these trusted parties must be able to access the minimum PII in order to perform a financial transaction. We may also use third parties to assist us in tracking site traffic and site interaction.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13. However, 14 to 18 year-olds may use our Service only with the approval of their parent or legal guardian who agrees to be bound by our Terms and Conditions. Click here to link to our Terms.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. In addition, all transactions are processed through a gateway provider and are not stored or processed on our servers.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the security of your personal information. However, please be aware that transmissions over the internet or mobile devices, or any electronic storage, are not 100% secure. It stands to reason then that even though we can mitigate risks to a maximum extent, we cannot guarantee absolute security.
California Online Privacy Protection Act (CalOPPA)
- by emailing us;
- by logging in to their account.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- we will notify the users via email within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- send information, respond to inquiries, and/or other requests or questions;
- process orders and to send information and updates pertaining to orders;
- we may also send you additional information related to your product and/or service;
- market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be accordance with CANSPAM we agree to the following:
- NOT use false or misleading subjects or email addresses
- identify the message as an advertisement in some reasonable way;
- include the physical address of our business or site headquarters;
- monitor third party email marketing services for compliance, if one is used;
- honor opt-out/unsubscribe requests quickly;
- allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can
- follow the instructions at the bottom of each email.
Periodically, we may revise this Policy. If that occurs, we will send notification by email or post a change notification on our website prior to implementation. In all cases, the existing Policy remains in effect until the revision supersedes it.
4423 Fortran Court, Suite 165
San Jose, CA 95134